Warranty and return policy

If you are unhappy with any of the products you order for ANY reason, feel free to return unused item(s) within 30 days of receipt. Freight costs are the responsibility of the customer, for all merchandise returned, for any reason other than WatercolorGear’s error, damage or defect. Write us a note on the reverse side of your packing list advising us of the reason for the return.

If there is any damage or defect, to anything in your order, please contact us at info@watercolorgear.com as soon as possible. We will repair or replace defective equipment for 90 days from date of purchase.

A return authorization must be coordinated with us before defective merchandise is returned. Otherwise, shipping charges will not be refunded.

If you are returning an item(s), please address the package to:

Watercolor Gear
Attn: Returns
6136 Cherry St
Kansas City, MO 64110